Legal
Privacy policy
This policy explains what personal information Tamba Hardware Trading LLC (“Tamba Hardware”, “we”, “us”) collects through www.tambahardware.com, why we collect it, and the choices you have. We are a hardware supplier in Sharjah, UAE (trade licence no. 501947).
Information we collect
- Inquiry forms. When you send us an inquiry or quote request we receive the details you type in: your name, email, phone number, company, subject and message, plus project details you choose to give, such as the products you are interested in, project type, timeline and quantity.
- Calls, WhatsApp and email. If you contact us by phone, WhatsApp or email, we receive the information you share in that conversation.
- Website usage data. We use analytics to see how the site is used: pages visited, the device and browser, the approximate location of the visitor, and actions such as clicking a WhatsApp, call or email link or downloading a catalogue. We do not sell this information.
How we use it
- To reply to your inquiry and prepare quotes, and to follow up on orders and deliveries.
- To understand which pages and products people look for, and to improve the website.
- To measure how our advertising performs, for example on Google Ads.
- To meet legal, tax and accounting obligations.
Cookies and analytics
We use Google tags (Google Analytics and Google Ads), which set cookies to count visits and measure advertising, and Plausible Analytics, a privacy-focused service that does not use cookies. You can block or delete cookies in your browser settings, and the site will still work. Google's own policy is at policies.google.com/privacy.
Who we share it with
We share information only with the services that help us run the website and answer you:
- Resend, which delivers the inquiry emails from our website to our team.
- Google (Analytics, Ads, Maps and reviews) and Plausible, for the analytics and features described above.
- Our hosting provider, Vercel.
- Suppliers or delivery partners, only when needed to fulfil an order you have placed.
These providers may process information outside the UAE. We do not sell your personal information.
How long we keep it
We keep inquiry emails and order records for as long as we need them to deal with your request and our business and legal obligations, then delete or archive them.
Your choices
You can ask us to see, correct or delete the personal information we hold about you, or tell us not to contact you again, by emailing info@tambahardware.com. We will respond as soon as we reasonably can.
Security
The website is served over HTTPS and inquiries are sent to us by email. No method of sending information over the internet is completely secure, so please do not include passwords or payment details in an inquiry.
Third-party links
Our pages link to services such as WhatsApp, Google Maps and manufacturer websites. They have their own privacy policies, and we are not responsible for their content or practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. See also our terms of use.
Contact us
Tamba Hardware Trading LLC
Khalid Bin Al Waleed St, Al Ghuwair, Sharjah, United Arab Emirates
+971 56 549 7727 · info@tambahardware.com
